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Frequently Asked Questions

Start with Wigapedia

Shopping for a wig can feel overwhelming—especially if you’re not sure where to begin. Wigapedia is our go-to resource designed to guide you through every step of the journey, from finding your size to finding your choosing your hair fiber and style.

Need personalized help? Book a Free Virtual Consultation with one of our Wig Experts or get in touch with us:

EMAIL: [email protected]

Our Wig Experts are available to help Monday - Friday.

It only takes a few minutes to set up your account. Once in place, you'll enjoy easy access to your order history for reference, tracking and quick reorders of your favorite styles. Plus checkout will be fast and efficient.

Online: Browse our selection, choose your item and designate desired color and quantity. Then click "Add to Cart". You can proceed to checkout from there.

We are happy to offer free shipping on orders over $60.

We’re committed to offering you the best products at the most competitive prices while maintaining the quality you expect. Due to changes in tariffs, supplier costs, and other market factors, product pricing may be updated periodically. The pricing of items on clearance may also fluctuate based on availability and demand. We reserve the right to change pricing at any time without prior notice. We appreciate your understanding and continued support.

Clearance colors indicate overstock items, backed by the Wigstylehub.com quality assurance. We gladly accept return of all eligible clearance products no later than 7 days from the original ship date.

Our clearance sales are a great way to find styles you love at amazing prices—but they don’t last forever! Clearance items are available in limited quantities and may not be restocked once they’re gone. These offers are time-sensitive and may include exclusions. If you see something you love, we recommend grabbing it before it’s gone!

From time to time, we offer special promotions and discount codes on select collections or styles. These offers are only valid during the promotional period and may include exclusions. Only one code can be used per order unless otherwise noted. Discount codes must be applied at checkout and cannot be applied to previous purchases.

Our sitewide sales are a great opportunity to shop top styles at discounted prices. While most items are included, some exclusions may apply—such as certain brands, accessories, color rings, donations, and shipping or handling fees. Promotional details, including any brand exclusions or expiration dates, can be found in the promotional email. We reserve the right to modify or end a promotion at any time without prior notice. Only one coupon code can be used per order.

Wigstylehub.com ensures that all customer details and information, including contact and purchase information, are kept private and all transactions are processed through a secure credit card processing system.

If you have created an account with us, sign in anytime to view your account and order history.

CREATE YOUR ACCOUNT OR SIGN IN

We ship very quickly! Our priority is to get your order to you as quickly as possible. If you change your mind after placing an order, we offer a 2-hour grace period. Orders can only be changed if the order status is not set to "Shipped". Please email [email protected], Monday to Friday.

It may take 4-5 business days for your exchange/return to reach us. But once it is received, we move quickly to inspect items and process any refunds to be automatically applied back to your original payment method. While we usually take less than 3-5 days to manage this process, your credit card company may take from 2-10 additional business days to post credits to your account.

Yes! Your privacy is definitely a priority! Our shipments come from Beauty & Hair (the word "wigs" is nowhere to be found).



Chat with Us
Bella
Wig Specialist
Need help with wig sizes, colors, or custom orders? Chat with our specialist now!