Return & Refund Policy

At WigStyleHub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to help.

Return Policy

We accept returns for both defective and non-defective products.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
All original tags, packaging, and accessories must be included.
Returns must be requested within 15 days of the delivery date.
For hygiene reasons, wigs that have been cut, dyed, washed, customized, or worn cannot be returned unless they are defective.

Exchanges

We gladly accept exchanges for eligible items within 15 days of delivery, subject to product availability.

Return Method

Returns should be sent by mail.

Please contact our customer service before returning your order so we can provide the correct return address and instructions.

Email: [email protected]

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

A return label is included in the package at no additional charge.

Restocking Fee

A USD $8.00 restocking fee will be deducted from the refund for eligible returns, except for defective, damaged, or incorrectly shipped items.

Refund Processing

Once your returned item has been received and inspected, we will notify you of the refund status.

Approved refunds will be processed to the original payment method within 30 days.

Shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.